FAQ

Check-out is until 11am for our Hotel Rooms and until 12pm for our Lodges

Early check-in can be added to your reservation at an additional cost, subject to availability. The Reservations Team can check availability and advise the earliest available check in time. If you would just like to drop off your bags and explore the area, we can store your luggage until you return to the hotel.

Late check-out can be added to your reservation at an additional cost, subject to availability If you wish to check out later than 3pm, a full night's charge will be applied.

Our cancellation is subject to terms and conditions of the accommodation package reserved. In general, room bookings can be cancelled up to 3pm two days prior to arrival. Lodge bookings can be cancelled up to 4pm seven days prior to arrival. This does not apply to non-refundable, non-transferable bookings and any bookings made via a third-party site.

Please contact reservations@aherlowhouse.ie or phone 062-56153 for group reservations, we can advise you on our best group rates and availability.

We don’t provide travel cots or camp beds, but guests are welcome to bring their own if they wish.

If you think you’ve left something behind, don’t worry, all lost and found items are logged by our team. We’ll be happy to help you locate your belongings. You can collect your item directly from the hotel, or we can post it to you. To arrange postage, please visit the An Post website and send us a pre-paid shipping label.

The only public transport option directly available to the hotel is by taxi. The nearest bus station is located in Tipperary Town, approximately 7 km away, and the closest train station is Limerick Junction, about 12 km from the hotel.

We offer complimentary parking to all of our guests; pre-booking is not required.

Our Twin Room can accommodate up to three guests, featuring one double bed and one single bed. We also offer interconnecting rooms, which connect two double rooms to provide two double beds in total. To book an interconnecting room, please contact our Reservations Team directly at 062 56153 or reservations@aherlowhouse.ie. Kindly note that interconnecting rooms are charged as two separate rooms.

We regret that at this time we do not have wheelchair-accessible rooms in the hotel due to the absence of a lift. However, our lodges do feature a bedroom on the ground floor, which may be suitable for some guests. Additionally, we have one room that has been modified to include a wet room style bathroom for guests with mobility difficulties. Please note, this room can only be accessed via one flight of stairs.

Unfortunately, we do not currently have a lift. All of our hotel rooms are located on the first or second floor. Our team is always happy to assist with luggage, so please don’t hesitate to ask if you need a hand!

Our breakfast is served from 8am-10am.

Our hotel is not pet-friendly; however, we do offer pet-friendly lodges. To book one, please contact our Reservations Team directly at 062 56153 or reservations@aherlowhouse.ie to check availability.

No, the hotel is a non-smoking and non-vaping property. A €200 fine applies for any breaches of this policy.

While not all rooms offer a mountain view, we’re happy to note special requests when booking and will do our best to accommodate them. Please understand that we cannot guarantee a mountain view for every room, but we’ll always try to make your stay as enjoyable as possible.

Our lodges are three-bedroom houses, featuring two rooms with double beds (one of which is on the ground floor) and one room with two single beds, all with ensuite bathrooms. Each lodge includes a fully equipped kitchen, comfortable living and dining area, complete with a DVD player for relaxing evenings. Guests can also enjoy the decking area and upstairs balcony, both offering stunning mountain views. Towels and linens are provided. Please note that firewood and food supplies are not included.

Yes, our lodges require a minimum stay of two nights.

No, the lodges are self-catering. However, guests have the option to join breakfast at the hotel for €15 per adult and €7.50 per child.

Yes, we are open year-round. However, from November to March, the main hotel is closed from 8pm on Sundays until 1pm on Wednesdays, meaning there is a full closure on Mondays and Tuesdays. Our self-catering lodges remain open during this period.

Our hotel is closed over the Christmas period and usually re-opens on the 27th of December. For our exact opening hours, please contact us directly. Our self-catering lodges remain open throughout the Christmas season.

Our Hunting Lodge Bistro Bar operates on a walk-in basis only, we do not take individual bookings. For groups of over 10 guests, you can reserve our Tree Top Event Space, which offers a set menu. Lunch menu: from €40 per person Dinner menu: from €42 per person Bookings can be made through our Events Manager at events@aherlowhouse.ie and are subject to availability.

Standard Afternoon Tea: €30 per person Prosecco Afternoon Tea: €35 per person